
- Country: USA
- State: North Carolina
- City: Hickory
- Address: 1003 19th St SW, Hickory, NC 28602, USA
- Store
- Monday: 8:00 AM – 4:00 PM
- Tuesday: 8:00 AM – 4:00 PM
- Wednesday: 8:00 AM – 4:00 PM
- Thursday: 8:00 AM – 4:00 PM
- Friday: 8:00 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
We scheduled an appointment for their guy to come out, and they did not show. We called to see if they were coming and they said they were backed up and would have to reschedule. We rescheduled for the next day, same time. They sent text confirming the appointment, even asked for the address. The guy called and said he maybe there early, so we hurried home from work. Then the guy called asking what we wanted him to look at, so we explained our plumbing issues. He then gave us an estimate over the phone. Really we could of done this at step 1, instead of scheduling us for appointments, then not showing. Also, not sure if I trust them to stand behind their estimate if he hasn’t seen anything. The other reviews say they do good plumbing work, they must of gotten lucky getting them on site.
Had old cast iron sewer drain replaced, bathroom sink fixed, and 2 outside faucets replaced. Jim gave me an estimate and sent 3 guys over for 4 hours of work a week later. I cannot say how amazed I am about the great work they did. Simply fantastic....thank you.
Wonderful company. Have done several jobs for me with great results. Very nice people and will not over charge you. I would recommend this company to everyone who wants a plumbing company for life
We had an emergency with a clogged sewer line and sewage backing up into the house. I called 3rd Rock and Jim came out that same day and had us taken care of in record time. Thanks Jim!!!!!!
We are a veterinary practice in Sherrills Ford, NC and desperately needed a reputable plumber when we realized upon arriving one morning that we had no water ! We found 3rd Rock Plumbing on Angie's List with an 'A' rating so we called! They were incredibly responsive and had a plumber onsite in a short time. Their representatives were super efficient and found the problem immediately! While they were here they went ahead and fixed two leaky faucets for us. We were extremely satisfied and will call on 3rd Rock Plumbing for all our plumbing needs in the future!