
- Country: USA
- State: North Carolina
- City: Charlotte
- Address: 4100 N Sharon Amity Rd, Charlotte, NC 28205, USA
- Store
- Monday: 7:00 AM – 7:00 PM
- Tuesday: 7:00 AM – 7:00 PM
- Wednesday: 7:00 AM – 7:00 PM
- Thursday: 7:00 AM – 7:00 PM
- Friday: 7:00 AM – 7:00 PM
- Saturday: Closed
- Sunday: Closed
Attempted to use this company to fix the leak under my sink as they are used by my home warranty service. Blatantly lying to a customer and my home warranty company is evidently a normal thing with these people, as they did nothing to fix my problem then told me I would have to pay for the repairs after getting approval from my warranty company to do the repairs. The manager changed his story and tried to make it seem like I was the one who had a problem after calling them out for their lying. Seems like they got approval for extra payment by my warranty company and then tried to say I had to pay as well. Not trustworthy as they lied and attempted to have me pay on top of what Choice warranty approved. Terrible customer service...
My home warranty CHOICE sent this company out. Both technicians that came out were courteous and professional. Robbie came on the initial visit. Kelly came on the next visit to actually complete the job. Kelly was informative and friendly. He did an excellent job completing the task as well as his clean up afterwards.
They called this morning to schedule a more specific time and were able to come out much earler than initially scheduled! Kelly was professional but personal. He immediately suggested replacing the garbage disposal without hesitation and admitted to having to fix the work of other less professional companies when asked. I was very pleased with him and the overall experience from the company. Hopefully it won't break in two weeks like the last one....from a different plumbing company! Thank you for fixing the problem created by another!
I worked with Robbie to take care of a main line clog. He was extrmely helpful and always on time. He doid great work, left no mess, and was very professional. I recommend APS Plumbing to anyone in need of their services.
Didn’t show up for their scheduled appointment. I spoke with them (apparently the owner) directly and he couldn’t have cared less. Now I’m stuck with a leak and having trouble finding someone to help before the weekend. Thank you Advanced Plumbing.