
- Country: USA
- State: North Carolina
- City: Hillsborough
- Address: 5209 Woods End Rd, Hillsborough, NC 27278, USA
- Store
- Monday: 8:00 AM – 6:00 PM
- Tuesday: 8:00 AM – 6:00 PM
- Wednesday: 8:00 AM – 6:00 PM
- Thursday: 8:00 AM – 6:00 PM
- Friday: 8:00 AM – 6:00 PM
- Saturday: 8:00 AM – 4:00 PM
- Sunday: Closed
Dr Drain's services were excellent. He was easy to reach. He came to our house in a reasonable time frame and he fixed our problem promptly without fuss. The entire experience was pleasant. This was the first time we employed Dr Drain. He is now our "go to" plumber.
Ryan arrived to replace a toilet. I had already purchased the replacement toilet but it was the wrong toilet. Ryan arranged for the toilet to be swapped out and was incredible in his customer service.
Fantastic company, great customer service, very responsive and high quality work. We never hesitate to call on them if we need some work done.
Dr Drain in Hillsborough once again was wonderful. I’ve had them before so I called again. City water had a seed come through and it lodged in the Flapper leaving a constantly running toilet. They gave me a window of time for the same day but came within that first hour. He found the issue instantly and showed me the seed. What I really appreciate about Dr Drain (besides that cool name) is I have learned so much. Ie: what NOT to put or flush in your toilet. Now I really appreciate that as it proves they are on the side of we the people. After all, the more wrong stuff we put in our toilet; the more we have to call them. Not to make this review too long I’ll tell you one of several things I’ve learned Do Not put those ‘wipes’ in to flush. Stick to Toilet Paper. There is a lot more they teach. 10 STARS
I had a leak at my kitchen sink and contacted Dr. Drain immediately, because I have used their services in the past for other plumbing issues and have always been tremendously pleased. Ted arrived as scheduled and after taking a look at my faucet, advised me that my Delta faucet has a lifetime warranty will send the hose assembly. The amazing part is that Ted did not charge me at all for the service call! I was totally impressed by his service. Ted was knowledgeable, professional, and kind. I would highly recommend Dr. Drain for all plumbing needs.