
- Country: USA
- State: North Carolina
- City: Durham
- Address: 4 Albert Ct, Durham, NC 27713, USA
- Store
My experience with Bailey's plumbing, heating is nothing to write home about. In the first place, Bobby Bailey is not honest, not reliable, he is a cheat, a scam and he doesn't really know what he is doing in terms of his job experience. He is out to defraud his customers. He will take your money and then abandon the job. The worst is that he will not pick up your phone calls, will not return your phone calls or even respond to text messages. I will never recommend him/ his company to anyone. If there is anything like zero in the rating scale ,that will be my rating for him.
How do I give negative stars? That's what they deserve, if that. They were scheduled through Lowe's, came three times to my house and always found a reason not to do the work. They have traded Lowe's reputation for me, don't waste your time with this garbage company. They come to your house, and say they left the tools; if not that, then you don't have the right parts, then when you buy said parts, they out their own on and charge you since yours "didn't work". Absolute joke of a plumber, never shop with them.
Extremely poor customer service and techs don't know what they are doing.
One of the worst companies I had to deal with. my installation job was given to them by Lowes, the guy that was supposed to install my stove was rude, they treat customers with suspicion, rude. I doubt the installer even knows NC code.
What a relief to find an honest and reliable plumber. Bobby Bailey has taken care of our plumbing for over a decade. He works hard and is kind and respectful of our needs. An all around great person, Bobby is the best there is! I highly recommend him for all your plumbing needs!