- Country: USA
- State: North Carolina
- City: Durham
- Address: 2200 Dominion St Suite B, Durham, NC 27704, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
The work was apparently accomplished in an appropriate fashion; no complaints about that. The work done was replacing a pressure reducing valve, because of the increase in water pressure in our area of Cary. My problem is with the charges. I was charged $540 for replacing this valve. Several of my neighbors also had to replace their pressure reducing valves and their charges from different licensed plumbers were on the average $250. I should have done my homework.
I was told I had a gas leak, and received an estimate by a large, nationally-known plumbing company.The plumber quoted me $1069.19 plus the consult fee. I called my husband, and he said we should get a second opinion because the repair did not seem as if it should be that expensive. I called Jordan Plumbing, and they immediately fit me in the same day. He came to check out my gas leak, he kept me involved and even asked me to walk up to the attic with him so he could show me what was wrong. When he was about to fix it, I was a little nervous because of what the other company quoted me. Before he started, I asked him how much it would cost, and he replied that it was a minor repair and wouldn’t cost much. He showed me the pricing manual his company uses and how much it would cost to repair the gas leak- almost $1,000 less than the first company. I couldn’t believe the amount he quoted me was so low. I showed him what the other company said, and he said the other company was trying to get over on me. I am so thankful for Jordan Plumbing; he saved me $1000. He took the time to involve me in the process, and the pricing was GREAT!!! I will definitely call Jordan Plumbing if I have any plumbing concerns again.
Jordan Plumbing literally saved our Christmas! They were in our driveway 5 minutes after we called at 3:30 on the Saturday before CHRISTMAS! They are fair and upfront about their fees! This is a gem in Durham's ring!
Efficient, fairly priced, courteous, and effective. Highly recommended to do the job right at the correct price.
Jeffrey installed a utility sink and cabinet at my house. He was a pleasure to work with - professional, on time, reasonable, excellent quality, and very neat. What I most appreciated was that he took the time to explain what needed to be done and why. On top of it all, he is a very nice man. I highly recommend Jeffrey and Jordan Plumbing.
