All American Plumbing

We had a shower install job. 1st guy that came out did not do a good job to say the least however the manager caught it without me saying anything and did not charge me. Great management. Employees come and go and hard to fine quality ones now a days but management is the back bone of a company and this company has great operation management . Job: Kimmel

All American plumbing was dispatched by my home warranty company,AHS, for some repairs. Eric came out and was very friendly, professional and skilled at his craft. Cleaned up the job site before leaving and reviewed all work completed.

I honestly am confused with these reviews after having the help I was given. All American plumbing was able to help replace my water heater and give me professional assist throughout the entire process. When I had questions there was always someone at the phone on their end with the answers. I was able to work with Nathan who did an amazing job installing my new water heater, up to code I should mention, all while being friendly and explaining things the entire time. Having a busted water heater was really stressful but All American came through and help out with no issues. Thank you!

No Call No Show for a 12 to 4 apt window, the tech calls at 4:44pm to say he needs to reschedule, unsat. My guest bathroom 3 calls and still runs, they replaced a shower valve and a have the grout cracked in corner, the tub has scuff marks, the walls have scuff marks, left a mess for me. This company is always late or has to reschedule waste a whole day every time for this company, I realize jobs go over, but if you don’t call or call 45 minutes late, so now I have to waste another day to see if they’ll show up, this aggravation adds to my pain, and I can only be nice so much and I’m not supposed to get mad when they waste so much of my time. AHS warranty company called this contractor, the amount of my wasted time I could have paid 3 times at full price already. Not happy Be careful if they are your contractor.

We had a very good experience with All American Plumbing. We had no hot water coming from the water heater (and no leaks). Our home warranty company, AHS, sent All American after I made a direct phone call to the AHS claim rep and ask for the highest rated company they had available. (I did not do the claim online or by voice prompt) I didn't want a plumber who could come the soonest, yet had a lower rating. I was given an appointment the next day. (I called All American directly, 30 mins after talking with AHS to set the appointment....didn't wait for them to call me) I found All American to be very good in communication, setting up the appointment, and having an excellent texting system which reminded me of my appointment, and a GPS tracker on my technician's arrival. Our technician was David, and he was fabulous! He was personable, professional, an educator, and quick with what he did. I can't say enough good about the entire experience we had.