
- Country: USA
- State: North Carolina
- City: Wilmington
- Address: 145 Bryan Rd, Wilmington, NC 28412, USA
- Store
I'm sure Mr. Mintz is great but his wife put the wrong date down for our appointment. I called for a next day appt (or sooner) and ended up with the day after. I was able to get someone else but it caused more inconvenience to my renters.
My clients highly highly recommend them. Honest and Fast! A++++++
He could not fix the problem and actually addressed the wrong issue. Huge lack of knowledge.He made no attempt to find the root cause and made no real effort to identify the problem. He did no diagnosis of his own and only listened to my guesses. His first and worst mistake and mine. Nice guy but less than capable.
This is the only plumber I will use. Mr. Mintz is truly one of the nicest and fairest people I have ever met. With me not knowing anything about plumbing or the actual prices for fixing plumbing related issues, I have found Mr. Mintz more than reasonably priced. But it is his caring customer service side that sets him above other plumbers. This man and will not take advantage of you. Also, the lady who answers the phone although very busy seems to sincerely care when speaking to her. My latest issue pertained to my hot water heater going out. I called the office and by noon, Mr. Mintz was at my house and by 12:45 the issue was corrected. Mr. Mintz, thank you for being such a kind and fair person!!
Buddy came out on a weekend. He was kind and professional and did terrific work. We were happy with the price and the whole experience. I love that they are local and family run. We will keep their number on the fridge.