Liles Plumbing & Heating

love this company! very friendly when they come check things out around the house. the workers explain things thoroughly and let you know what to expect!

Always my good to for plumbing and heating

These people can get the job done right.

I wanted to rate them five stars because I have dealt with the people in other capacities and they generally seem to care about their business when you're standing there. Unfortunately, the first time I seriously needed them, they never came out. I called back after a few days and they said they were very busy and they'd get to me eventually. Since it was a simple faucet running issue and not an emergency I gave them time, but two months passed without ever seeing a plumber. I ended up calling a different local plumber who came highly recommended by other local people but doesn't have an entry on Maps. Extremely disappointed. If you have too much work, you need to grow your business and hire extra people instead of blowing off your customers.

You're very busy because you have customers. Not returning a potential customer's call 2 times within 2 months is a good way to NOT have customers and go out of business. Having to wait for over 2 months for a return call to schedule an estimate is unacceptable. You could be a little more friendly when you answer the phone as well.