
- Country: USA
- State: North Carolina
- City: Rocky Mount
- Address: 1175 Jeffreys Rd, Rocky Mount, NC 27804, USA
- Store
Great company. Ronnie came out to fix a Carrier ductless Air Conditioner. He was able to get it cooling very quickly and also found out what our problem was with an overhead light in the kitchen. When we purchased this house it was set up with a "low voltage" electrical system. He understood this complicated mess and was able to determine that our problem was only a bad fixture. We purchased a replacement and he installed it. The repair men of this company can do AC, electrical and plumbing. A one call fixes all service.
I have used Metro Maintenance for over 20 years for all kinds of repairs. I also bought my replacement HVAC unit from them - 13 years old and still working. They fix the problem the first time and always arrive when they say they will, which around here is very unusual.
I called on July 2nd to see if someone could come out and look at my A/C unit. The lady I spoke with told me it's 4pm and its too late to send someone out. Why? You're ad says day or night! she said she could have a tech to come out Monday. She took my name, address and phone number. Well, guess what, Monday rolled around and no call. Tuesday, no call. I said forget it and I called another company located in Nash County and they came out the same day I called and fixed my unit. Stay clear of this company.
Always quick to respond, knowledgeable and friendly!