Johnny's Plumbing Repair Service Inc

They are terrible! If I could put zero stars I would. I called twice and Reed was supposed to return my call. He never called After a week I called again and asked if they were too busy to let me know and I would go elsewhere. The office assured me Reed would call. He called back with one hour and we set up a time for him to come to my house. I stayed home from work that day (Thursday). At 5:30 pm I called him and asked if he was still coming. He arrived within the hour. We discussed the job and he told me he would call me on the following Monday to set up the job for that week. That was 2 weeks ago. I haven’t heard anything from him or the office. I would advise you to avoid this company as they have proven to be very unreliable

I’ve been using Johnny’s for years and they are always prompt, professional, knowledgeable and the prices are fair. The only issue I’ve ever had was when I tell them to call me when they have an estimated time of arrival. I live 45 minutes away from the property so I tell the office staff that I will need an estimated time of arrival in the morning on the day of service. However, twice I’ve gotten a call only later in the day when they are almost there or already there and then they charge me $90/hr for the time they sit at the house and wait for me to arrive. The last time I just took a key to the office to avoid that situation altogether. Also, the last time we received service they were at the house approximately 4 hours, but the last 2 hours they spent standing around talking to city water workers and we were charged for that time too. For these reasons I am rating them 4 stars instead of 5.

Reid knows his plumbing. His pricing is very fair and I always know the job will be done correctly. He walks you through the process so that you are comfortable. A+!!

You don't find them like this anymore. Great customer service and super fair pricing. I use them at home as well as some rental properties. Great honest people.

I chose this company based off of the positive Google reviews and called this company to fix a clogged drain and they came out the same day and it didn't take them 5 minutes to fix the issue. Very straightforward people. Based off my experience with this company I would definitely recommend these people to anybody and I'll definitely be doing future business with these people.