Associated Plumbing Company

5 reviews
  • Country: USA
  • State: North Carolina
  • City: Burlington
  • Address: 1441 Railroad St, Burlington, NC 27217, USA
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5 Review(s)
Larry Lee
06.05.2019

A pipe broke in my crawl space on Saturday afternoon. I called Associated Plumbing and about a half hour later received a call from a plumber. The first thing he did was warn me about the emergency weekend fees. I told him fine and that I have no water at the moment. He then said he had two other calls before me and would be here around 7 or 8p. I said fine and sent him a picture off the break. 9p rolls around so I call him, no answer. I text him, no response. I call the answering service whom said they believe he was still in the field and they would have him call me with a new ETA. 10p rolls around and still no call. I called back and cancelled them. How can a company claim to offer 24 hour service and not have the common courtesy to return a phone call? I will never use this company and caution anyone who does.

C J
17.06.2019

Showed up with a Walmart auger, couldn’t unclog the pipe. Charged 50 dollars. What a scam. Called Another plumber, they unclogged the pipe in 15 minutes. Jack legs all day. Don’t waste your time or money on these guys.

Lucy Ball
08.07.2019

Great people and service

Jason R
05.02.2018

We did not state that we had an emergency and they didn't communicate that weekends were charged with overtime, nor did they state that they charge travel time. Be very careful when dealing with this company. They were at our place 30 minutes and the labor was almost $400. That is outrageous. Then I was called a liar by stating how long they were there. This is not a reputable company to deal with. I suggest finding someone else.

Marc Kosmos
27.08.2016

Wow... after reading some of these reviews I didn't know what to think... that being said, we needed a plumber and we got more than what we expected (after having read the reviews). These guys who came out were not only very polite and courteous, they where fast to find the problem (no water) and fix the problem. They didn't try to sell a lot of additional work however they did point out a few things for us to keep an eye on (as our bladder tank is kind of out of the way). These guys also charge by the hour and I must say they didn't spend anytime sitting around wasting time. They got there, found the problem and fixed it. I would defiantly recommend these guys! OK so let me add to my experience, so after the initial problem was fixed, I now had some issues with the water pressure fluctuating, I called and they sent someone out to look at / repair that same morning. That night when I got home, I noticed the issue was gone however my pressure was now just consistently low. I called again (at 4:00pm in the afternoon) and they had someone at my house with in the hour. They made a couple of minor adjustment and wala..... I said all that to say this: again, these guys did a good clean job up front, we had some minor issues with the parts installed, but that took complete care and ownership of the issues ad no additional charge. Again, I would completely use / recommend these guys!

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