Garden City Plumbing & Heating, Inc

Recently I had written an excellent review regarding service to my septic system. I write today to downgrade that review. My system worked well for three days before the symptoms of concern reappeared. Although the work done to the front end of the tank was well done, the outgoing pipe from the tank to the drain was not checked. Today a different company found a blockage 2 feet from the end of the tank! Garden City plumbing gave me an estimate of 8500$-15600$ to fix the current issue! I question why they didn’t check the outgoing pipe at excavation- 2 feet away! I paid 7120$ for the work they did. Disappointed, Frustrated, Concerned. Get a second opinion if your smart. I, unfortunately did not

Don't bother. Unless you are building an apartment complex, they will screen your call and say that they are too understaffed to do any plumbing work. Furthermore, the last two estimates I received from them (1-2 years ago) were both the high bids, significantly more than anyone else. In short, they can't be bothered with residential customers and don't want to hire more staff. It's a shame, as they used to be a good plumbing company...

I manage a large 7 story building in downtown Missoula and having a good plumbing and mechanical firm working in my building is imperative. I have been using Garden City Plumbing and Heating for several years and they are the best firm I have ever worked with. I have had many opportunities to work with the plumbing and mechanical side of this firm. All of their techs are top notch and do an excellent job, are through and clean up when the job is complete. They have after hours emergency service which is a huge relief when you need service after business hours. Garden City has a preventative maintenance program that is great and they keep on top of all the mechanical systems to keep them operating efficiently and will let you know when you should start budgeting for replacement. Their office staff is very friendly and lets you know when the tech has been dispatched. Some of the office staff came to my building personally to see the equipment that is in the preventative maintenance program so when I call for service they are familiar with what the tech will be working on. I Highly recommend Garden City Plumbing and Heating.

Entire transaction/installation went as promised. Installation was neat and professional.

I highly recommend Garden City Plumbing! They are professional, kind, and skilled. We had a leak in our upstairs bathroom that was leaking into our basement and they responded quickly and eased our way through the process. We have been incredibly impressed with the team at Garden City Plumbing and would recommend them to anyone!