John's Plumbing

Awesome company ???? Lee and Telesa are top notch employees!

At first, this company was extremely helpful. However, after multiple visits they became less and less reliable. Moreover, they became less reliable and then blamed it on us because we had "too many hoops to jump through". We had heating issues for one shower head in a bigger shower. It needed a newer cartridge so that hot water would once again come through the valve. After first visit they realized they needed a picture of old said cartridge but blamed it on us for not having one in the first place. They said "they were never given permission to take a picture" which is simply a lie. After THREE visits they were finally able to install the correct cartridge. We then wanted to use them to quote us for new tankless water heaters and they simply said "we are too busy". After calling back and seeking the truth they said again that we have ridiculous expectations and too many hoops to jump through. I guess having high expectations and the need for things to be done correctly and respectfully is too high. Do not use this company if you share the same expectations. They lied to our faces, and made us out to be the bad guy.

Knowledgeable plumbers who took care of my home with decency guided me through re establishing my house to a home when I was in a state of emergency.

Great experience! Plumbers worked and worked to be able to repair my shower faucet in place of cutting the tile to put in a new one. $500.00 savings. Dailon & Thomas were professional, curteous and very pleasant.

I got same day service all the way out to Alabaster. The guys were great. Clean, honest, friendly and hard working. Could have not ask for anything more. I knew I made the right choice to go with Johns the minute the guys got out of the truck. Great Job!