- Country: USA
- State: Mississippi
- City: Vicksburg
- Address: 300 Kansas Ln, Vicksburg, MS 39180, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Nothing wrong with the service technician. But it cost 85 dollars for them to drive 25 minutes to my house and then charged me 500 to literally run 2 water lines (five feet). I supplied everything but two connections. Absolute RIP off. Never again.......
Very polite and professional service men. Unstopped my drain that another plumber came out to do and got it done right. Thank you Roto-Rooter.
1 star is generous!! They put a hole in my wall for a simple leak that only required the tub to have a caulk touch-up. Then...get this...had the nerve to charge me $288 based on some unknown "pay matrix" they use. Complete rip-off. The manager then offered to not charge me, but they didn't caulk my tub so in guess that's fair...but I still have a 10x10 hole in my wall and when I asked about the wall repair the response I got was "We don't drywall!" I cannot recommend anyone to use this place unless you want unnecessary holes in your home, find a local plumber!! Just horrible!!!
Customer service is important to owner of this business.
Very dishonest people.
