- Country: USA
- State: Michigan
- City: Northville
- Address: 190 E Main St, Northville, MI 48167, USA
- Store
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: Closed
Always good service and reasonable prices.
Great customer service and very fair price ????
I have used Long's for several emergencies and non-emergencies. They have always graciously accommodated me! Their staff is VERY experienced and knowledgeable. Their pricing has always been fair and competitive! I would refer Long's without hesitation! We are very lucky to have such a good company in our backyard.
Great service honest plumbers reasonable prices
BE CAREFUL USING LONG!!I GET COMPETITIVE ESTIMATES!!! I had a air conditioner refrigerant leak and my regular service guy could not come out due to medical surgery. It was hot and urgent so I tried Longs thinking they had good reputation. Guys came out and identified the leak. Had to pump out and recover my refrigerant, fix the leak and pump back to recharge the R22. They estimated it would take ~ 4lbs, (I have had 2-3 lbs recharge before - 2Ton system). They pumped back and charged me for ~ 7lbs. When I saw the bill, I did not get credit for my gas or what was pumped back (as I have always before). I discussed with the tech Eric and he would not give credit for the pumped out gas. I verified with two other HVAC suppliers and they confirmed I should have gotten credit for recovered gas or not paid for my gas pumped back in (over charged ~ $400). I called the tech next day and he said he would have his manager contact me to resolve. No call. I call the office and got no follow up response. They cashed my check before I could cancel while I was waiting for a response. Also, they did not re insulate the lines and left them exposed and I had to finish myself. See photos.
