- Country: USA
- State: Michigan
- City: Saline
- Address: 8423 Boettner Rd, Saline, MI 48176, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Super Fast, Friendly, and Affordable. My heat went out. I called them for assistance, and they were able to send someone within the hour even though they were super busy. Steve took a moment to explain a few things to me, diagnosed the problem, and had someone on their way with a part to finish the job within the next hour or so. So thankful to have heat again!
Wonderful customer service - they really go above and beyond. I had an emergency repair at night and they fixed it quickly and for a very reasonable price. Then my propane started leaking and the propane company said it had something to do with the furnace. So he came out quickly again and discovered that the propane company had left an important cap off and that was the cause of the leak, not the furnance. He called the propane company for me to explain the problem and followed up with both me and the propane company over the course of several days to ensure they reimbursed me. I am so grateful I found a company with so much integrity and commitment to excellence.
Steve Roehm bought the R. G. Wahl Heating and Cooling company 2 years ago and is in the process of ruining the company reputation one customer at a time. Steve Roehm does not communicate with the customer and takes it upon himself to rip out their functioning A/C Unit without their knowledge or consent. Much to the customer's horror, he then attempts to sell them a new A/C Unit. I wish I would have received this advice myself; buyer beware of contacting R. G Wahl-Roehm in Saline, Michigan to service your heating and cooling units. You might be in for a big expensive surprise too if you do.
Went there 5 days ago to have a technician come to my home. Left my home address and phone number and they never contacted me. They could have contacted me and said they were busy but nothing. Bad company to deal with. There are more reliable companies out there.
Lost heat on a Thursday, called a few other places and never heard back. Called R.G. Wahl-Roehm Friday morning and they got back to me within a half hour. Fast, courteous and friendly. Had heat going again within 2 hours. Will let others know. Thank you!