- Country: USA
- State: Michigan
- City: Holland
- Address: 481 E 8th St, Holland, MI 49423, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Closed
Great Lakes provided expert service and were excellent to work with when scheduling work to be done at my house. The service call coordination through text messages is so convenient. Rodney arrived on time, reviewed the job with me and gave me a clear estimate. He completed the repair in under two hours. The results were highly professional and the work area was spotless. He processed my credit card payment quickly and answered any remaining questions. The service call experience was the best!
Great work on installation of a toilet, would use them again. Well I did use them again on 8/20/2019 and they again did not disappoint. Excellent work installing some water taps for the refrigerator. Matt was also able to locate a hidden water tap behind the drywall. I will continue to use these guys (the rating is real).
I've used Great Lakes Plumbing twice now, both times with Matt who did an excellent job. He always communicates very clearly as to what the issues is, the possible solutions, and the benefits and drawbacks to each. He's thorough, educates me as to what I need to know to take good care of the plumbing in my home; he's efficient and looks out for our best interest. We used Great Lakes a second time, because we were pleased with the experience the first time. After this second time, we will definitely be calling Great Lakes Plumbing when we need help in the future. Thank you, Matt!
They were very accommodating in getting me an appointment right away when my water heater went out. Due to some other extenuating circumstances (warranty work) around my actual water heater I ended up not keeping my appointment, but they would have been to my house with in 4 hours of my phone call to them. Pretty good if you ask me, that's why I gave them 5 stars. If you think this review is also pretty good, hit the thumbs up button please.
I'm pretty picky about the quality of technicians I get and quite frankly you just can't do better than Mark and the gang. These guys know their work and just don't get rattled by the inevitable unexpected obstacles that happen . They are quick and efficient too, not to mention polite and friendly. Simply said, you'd be silly to go elsewhere if these guys are available.