Hartford & Ratliff Co Inc

I call them all the time for my restaurant. Beth handles calls all day, like a pro. Every master tech sent out knows their stuff inside-out. In one case, a master plumber they sent over just happened to be able to cut thru a lock my Township crew lost the key to enabling my business to run on time that day. Outdoor, water main was rusted over. These guys aren't bargain priced, if that's what you're looking for. They're very fare, meaning, at more than one instance, I saved money because they shared straight up info with me. And, I feel I'm not being cheated. They can file paperwork with the city/Township, as well. They have for me, everytime. In advance, too. These guys, Beth included, watch out for your business.

First class!! We have had different companies come to (try) fix our Navien tankless water heater over the years but no one seemed to get it right. We have been living with inconsistent hot water - sometimes it worked, usually not. Wasted a lot of water. Hartford and Ratliff came right over, investigated, hypothesized, and diagnosed. He even improved our situation while we waited for their return visit with the necessary part. (The temporary fix was the best we’ve had for about 4 years.) They returned the next day WITH their master plumber and ensured all the angles were covered and that they had it all correct before leaving. FIRST time we’ve had hot water on demand consistently in years. I am delighted. My family is happy. Just wish I’d found this wonderful company sooner. Thank you, Hartford and Ratliff.

My boiler wasn't working anymore just when it started to get really cold. Hartford has a chat service and I could tell them my issue at 6:30 in the morning (being uncertain about repair or replacement). I had to do some follow-up with the office, but they got me in the same day and the repair was done the same day. I needed a new pump/motor, it is now now maintenance free which is so helpful in the weird setup in my small house. They are now my go-to place for repair of my very old boiler.

Very helpful and if they say they got the parts you need their not lying I will definitely tell my friends

Very friendly staff.... Very thorough technicians and well worth calling the RIGHT guys first.