- Country: USA
- State: Michigan
- City: Livonia
- Address: 31675 W Eight Mile Rd Suite 100, Livonia, MI 48152, USA
- Monday: 7:30 AM – 8:00 PM
- Tuesday: 7:30 AM – 8:00 PM
- Wednesday: 7:30 AM – 8:00 PM
- Thursday: 7:30 AM – 8:00 PM
- Friday: 7:30 AM – 8:00 PM
- Saturday: 7:30 AM – 8:00 PM
- Sunday: 7:30 AM – 8:00 PM
Had a leaky water heater that we knew had to be replaced. (it was older than the warranted time) We got an appointment the morning after we called. Dan came out, took a look and had a new one in place within hours. He also gave us a good run through of using it. He left the area neat and tidy and was careful transporting the tanks through the house. The dispatcher was friendly and helpful about ensuring we had the repair done timely, as we were up against a time crunch when we'd be available to be home for the repair. Satisfied and we'd definitely call them if we need plumbing service in the future.
I was serviced the same day I called. The crew was professional and courteous and made me feel much better about the situation I was having. I was fixed in an hour and it was nice to be told the truth and have a company not try to take me over the coals. Thank you so much for taking care of me
I recently got some plumbing replacements for my shower as well as a garbage disposal install from Rooter MD. I must say, the service was fantastic! Both John C. and Alex were honest, knowledgeable, professional and courteous. Even their office assistant, Courtney, was outstanding when I spoke with her on the phone. I would highly recommend them and will continue to use them in the future.
I have used Rooter MD a few times on two houses and called again to help on a repetitive main drain problem. They brought the hydro jet machine expecting to use it but after running their camera through the drain(s) did not find any big issues. The home was built in 1955 and the builders put backwater valves in the main drains. Rooter found the valve was stuck 90% closed and worked for awhile to get it opened. Bingo! Haven't had a problem since (April 2018). I grew up in this house and remember the drain being a problem for decades. These guys found the problem in about an hour that other plumbers missed. I made a down payment for the hydro jet machine. Rooter refunded my payment minus the charges for work performed. Thank you!
Great company and great team ,higly recomend them