- Country: USA
- State: Michigan
- City: Royal Oak
- Address: 311 Charlotte Ave, Royal Oak, MI 48073, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Randy is amazing. He has come to house twice this year. He is very professional and gives me his honest opinion. He doesn’t try to rip you off. Northwest drain station is lucky to have him!
Very positive experience with Randy for our sewer inspection with video. A+ for professionalism and A+ for a nice personality! He really knows what he's doing.
I called for a plumber for an emergency I have from a leaking toilet, it's not bad but it's unsanitary. The man who I spoke to with no hesitation said "nope we don't do crawl spaces." If that's where the leaking pipe is and your a plumber you would think you do crawl spaces... Didn't want to give me an estimate or anything. That's fine there's other plumbers that will do crawl spaces.
I called because there was a mysterious leak and Randy came out on time and went above and beyond in helping figure out what happened, get the issue fixed and make sure that I was good to go. I will definitely go with Northwest Drain Station again for any plumbing issues we have in the future.
Very quick service, I called about 8:30-9AM they were there by 1PM. Three other people were 24-48 hours for service. My main sewer line was backed up and they had to use the hydrojet to clean it out. Pricing was very fair, the work was good and they cleaned up after themselves. Highly recommended.