Jim Godbout Plumbing and Heating

Great guys. Always fast to respond. Solid work.

Jim and his crew Installed a new high efficiency heating system in our house and did a wonderful job. He and his crew consummate professionals when it comes to hydronic heating systems. They were a pleasure to deal with.

Around 2:00, I realized there was an issue with my water heater. I put a call into my property manager and within an hour Jim was at my door. He made a few phone calls, another half hour past and I had a whole crew in my apartment to change out the broken unit and install a new. Great customer service and fast resolution. That's all you can ask for. Thank you .

We have an old heating system in our church in Saco and had numerous leaks develop in the steam pipes. Our policy is to get several quotes on major repairs and we had two companies go down into the basement to evaluate the problem and presented a quote. Jim came third, went down into the space, came up some time later and said I've patched your system to buy you a couple of weeks to decide what to do....no charge. Who does that? Jim has a heart the size of a basketball for his community. He donates time, energy and resources to helping others and sets such a wonderful example of what it means to serve. I'm sorry to read that a couple of others out here have had a challenging experience but from my experiences those are the exception and not the rule.

Sad. These guys used to be the best in the business. I don't know what happened - heard they bought some low-budget fuel delivery companies - but for whatever reason their service has just fallen apart. I tried scheduling service with them for weeks and they wouldn't return calls, missed appointments....I had to give up. I would stay away, at this point. Lots of good plumbing and heating folks around that appreciate your business.