Rite Way Heating, Cooling & Plumbing

I would like to thank you for sending the crew of Charles, Tyler, & Patrick to my house to install the 5ton Heat pump. They did and OUTSTANDING job! Not only do I have cool air back in my house, but, it is blowing evenly from EVERY vent! They explained everything they were doing and made sure the unit was working correctly before they left. Oh and did I say It was one of the hottest days in Tucson! Great job guys and THANK YOU!!!

Very Happy with Rite Way and the service they provide. Marcus is very professional, knowledgeable and considerate. He's very helpful. He has been the technician to take care of my Fall service back in October, and now my Summer service today. I will definitely request him to return, he knows the system (brand new from them last September). Thank you Rite Way and especially Marcus.

Our 16-year old AC quit last month a week before we were leaving for a trip to Hawaii. We did our research and chose Rite Way to replace our old, broken system with a new HVAC system. We also knew our hot water heater was due to be replaced and we had an old water softener unit that had quit working last fall that needed to be removed. We also had been waiting for the right opportunity to remove and replace a leaky spigot on the outside of our home. Rite Way did it all and they had it done before we left on our vacation! Every member of the Rite Way team was professional, courteous and seemed to care about performing quality work. The platform that our old hot water heater sat on was never built correctly, so our hot water heater leaned to the right for years. When Rite Way installed the new hot water heater, the crew tried to correct the problem. It was better, but when we got back from Hawaii, the new unit was starting to lean just like the old one. Wes, from Rite Way, came out for a final inspection and noticed it and came back a couple of days later and corrected the problem and our hot water heater looks the best it ever has and no more lean! We would recommend Rite Way. Fair pricing, quality service completed in a timely fashion by folks who really do seem to care about their customers. We had peace of mind to go on vacation knowing that everything had been fixed and was working. Now, after returning, we have peace of mind that we made a good investment that will last for years and we're working with a reliable company we can trust to help ensure our investment works for years to come. Thanks to everyone who worked with us at Rite Way!

Quick tune up and checking over the entire system before the hot part of the summer comes. Appointment was easy to make, and they were out on time as quoted. Fernando changed out a part super quick on my outside unit, and showed me how the a/c system works and whats still in good condition and what needs to be looked at. Pushed for a 5 star review while ignoring other issues though. Second visit was for a more expensive repair, but was diagnosed and repaired very quickly.

I'm happy with the new A/C unit. though there could have been better communication for your installation techs who weren't told they needed a crane to remove swamp cooler from roof. not the techs fault! techs were courteous and knew they job