
- Country: USA
- State: Maryland
- City: Pasadena
- Address: 1823 Division Rd, Pasadena, MD 21122, USA
- Store
- Monday: 12:00 AM – 11:59 PM
- Tuesday: 12:00 AM – 11:59 PM
- Wednesday: 12:00 AM – 11:59 PM
- Thursday: 12:00 AM – 11:59 PM
- Friday: 12:00 AM – 11:59 PM
- Saturday: 12:00 AM – 11:59 PM
- Sunday: Closed
I highly recommend Mister Plumber. Responded quickly to my requests, great prices and did exceptional work. Everyone onsite was very friendly.
**BEWARE** I was excited because these guys offered next day service and were local. Offered to run a water line through my crawlspace to my new refrigerator for $170. A bit steep? Sure, other "chain" businesses quoted me $120/hr + parts and should take 1 hour. But I like to support local business and love a flat fee. They said they'd be here between 12p and 2p, so I bit the bullet and took the day off as my new fridge was being delivered between 7a and 9a. Fridge arrives at 7a sharp. Darn, could have still made it work on time. At 11:30, the plumber calls saying he's wrapping up a job then on his way. 12p? No plumber. 2p? No plumber, no "running late" call. I call them at 2:30p and basically get, "Yeah, someone will be there." 4p? 2+ hours late, no plumber. I call them and get, "Yeah I'm running late." Really, no kidding, I burned a 1 of my 10 annual vacation days for what? 5:15p (I have now been a hostage in my house for 10+ hours on "vacation"), I get a phone call, "I'm on the way, 30 minutes." 6:15p (not 30 minutes), plumber shows up (4+ hours late) in a Lawn Care van and dude is dirty as hell. Walks straight in my front door like he lives here at starts moving stuff. HE WALKED STRAIGHT INTO MY HOUSE BEFORE I OPEN THE DOOR WALKED STRAIGHT THROUGH AND STARTED MOVING STUFF. I get it because he looked stoned as hell, but damn. He then goes out to my crawl space and says, "Ooh, how much did we say it would be? It's gonna be more. I don't like getting in crawl spaces - spiders and all, you know? I can do it for $240.00 you want me to do it?" You're a plumber who hates crawl spaces? I say, no thanks, my day has been wasted and you're not going to penalize me further by upping your price 50% because you showed nearly 5 hours late and "don't like crawlspaces." Kid tries to tell me my crawlspace is "too short." CRAWL. SPACE. Is too short. (Trust me, it's not). Dude rolls out, leaves my fridge pulled out, crawlspace open and leaves all of the things he moved to get to my crawlspace strewn across my yard and just walks out. One of my 10 annual vacation days burned for absolutely nothing. I immediately tried calling the main number on this page, if for no other reason than to verify the main "Mister Plumber" okayed the new $240 price the guy quoted me, but it seems they are screening my number now and not picking up. Use at your own risk. I am calling Len the Plumber or at least someone with a van that will say "Plumber," not "Lawncare." I'll bet they won't try to charge me 50%+ over the quote if/when they show up 4+ hours late with no phone call. The chain plumbers may be $120/hr + parts, but I bet it gets done on time and they won't need to spend 2 hours in my "short crawl space." Mister Plumber - here's tip from a guy who could, and may now, do it himself: if your guy was the least bit coherent, I would have bit the bullet and paid the $250 in cash because I would love to have some ice cubes right now. Instead, I'm going to go buy a $1, 8-pound bag of ice from McDonald's and call a chain plumber. It should last me until Monday when they get here. Yep, I'm going to pay for the next round of Len the Plumber or Michael and Sons commercials. I hope this review saves you customers a vacation day of wondering what you SHOULD be doing with your rare day off instead of waiting for a lawn care guy to roll through your front door like a boss and tell you he doesn't like doing plumbing.
Mister plumber and son came out within couple hours of my call. Out of 3 other companys he price beat them by a long shot. Its a small familyowned business but hey really proved themselfs. The free esitmate was giving and the price stayed the same. I would recommend this compan to everyone.