F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

Very disappointed with this company and their responsiveness. I had a question for Technician after he left my house. Basically his solution to my HVAC caused a different problem for me. I wanted to ask for everything to be reverted back to before he touched my unit. Gave them a call multiple times. Their representative said, "we left the technician a message, he will call you" but he never did. I won't go back to them again.

Really disappointed on their flexibility. They are a vendor to Costco for HVAC. They will not provide ballpark estimates over the phone, and require a consultant to come by to the house for an estimate. The consultant can only visit between 10 AM and 6 PM on weekdays; or 11 AM and 12 noon Saturday. Those are the windows (actual visit may be later). Those times don't work for my commute. This is prior to a sale! Sounds like they have enough business even with this inflexibility.

This is our second time using Furr and both were great experiences. We had Julio come in today had our problem diagnosed and fixed within 30 mins. I highly recommend FH Furr. The last company we had was B&B heating and cooling and could not fix the issue, and were overall horrible, FH Furr went above and beyond expectations. Also great prices and have experience team member like Julio that actually know what they are doing and talking about.

Was there for work meeting

Prompt Service. Upfront pricing. Great Company. I would highly recommend them.