- Country: USA
- State: Maryland
- City: Bowie
- Address: 12042 Twin Cedar Ln, Bowie, MD 20715, USA
- Store
The service was good. They did fix what I needed to be done. The problem came with management or the receptionist. She called me and told me my total was $2,300 and I need to pay half to book my appointment. I paid $1,200 with a balance of $1,100. After my service was complete she called me and told me my balance was $3,800. After we went back and force with that she told me it was a mix up my balance is $1,800. I know she was wrong but I went ahead and paid it but requested my documents with what they did and how much I've paid. It's been 3 weeks and I havent recieved anything. They want answer my calls, normally I text and they text back but now that I want my documents ,no response. Finally she answers and tell me she has to get the plumber to write up the invoice with the price. But why I thought that was already done. How did they know what to charge me if that wasnt already written up. That was on Tuesday its Sunday and I still havent received anything. So yes they basically stole 500.00 from me and they know if. I wouldnt reccomend this company to a sole.
Fantastic experience. Came out at last minute to snake pipes after water backed up from toilet and bathtub. They know the Bowie Levitt homes well and were able to clear blockage quickly and professionally. They were clean, mindful of a sleeping baby, and cleaned the worksite before leaving. They also spotted 2 other issues and came back the next morning to fix. Affordable and they dress nicely. Highly Recommend!!
Scheduled appointment, but no show no phone call...send text and call but no answer. DO NOT CALL THESE PEOPLE...NOT VERY PROFESSIONAL...they do not deserve no star but to write rating you have to give at least one
Was very satisfied with them the first time. Then came out mon needed to order parts. Did not hear from them Tues until I called. Said they’d come We’d did not. Called thurs apologized said they’d be hear Friday. Waited all day. Called 5 times, texted twice no response back at all. Very disappointed because I thought this was a good company and I wasted two days waiting for them. Very unprofessional
Discussed issue via phone the day prior and said he'd be at my place between 3-5PM today. Never bothered to show up, call me to update, nor respond to texts. Took personal time off of work so I could be home and wait for him to arrive, completely wasted my time. *Made it right, and contacted me later. Came and did the work late in the evening, but I was available so it wasn't a big deal. Price was good, did quick work.
