- Country: USA
- State: Maryland
- City: Westminster
- Address: 1802 Baltimore Blvd, Westminster, MD 21157, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Had to replace the neutralizer and in the process the service person noticed a leak in my hot water heater. There were issues with the manufacturer of the hot water heater (Bradford-White) re: replacement (it was only three years old), but the team at Atlantic Blue decided they'd deal with the manufacturer and install a new hot water heater. The new water heater was free. Then, the owner of Atlantic Blue came to my home twice to be sure the new neutralizer and the old water softener were working properly--NO CHARGE. Been a satisfied customer for years and this was the best service ever in the 31 years we've lived in our home.
Great experience with Atlantic Blue. Alex provided a ton of great information and made sure I completely understood his assessment and estimates for repair. Mike and Dominic did great work and their progressive approach to fixing what was initially misdiagnosed by another company as multiple major issues saved us a ton of money. Excellent customer service from start to finish and Alex even called a couple days after the work to make sure everything went well and we were satisfied with the repairs. Will absolutely use AB again!
Prompt. Good communication. They told me everything they were going to do. Would recommend. They 2 negatives were: 1- They did not have a filter- so I had to give them one. Which I am sure they still charmed for. 2- They left the area a little dirty. I should have walked down with them after- but I didn’t think to check for a mess.
Completely professional in all aspects of their business---from customer service to field techs. In the 12 months that we've lived in Carroll Coumty, they have assisted us with water treatment service, and plumbing installations. Based on our overall experience, we made the right move in choosing Atlantic Blue for all our water services.
I have always been pleased with the service with our water conditioning system, purchasing filters and troubleshooting problems. All of the staff are helpful and friendly. I also recommend Atlantic Blue to my clients in real estate transactions.
