
- Country: USA
- State: Maryland
- City: Silver Spring
- Address: 1810 Sherwood Rd, Silver Spring, MD 20902, USA
- Store
- Monday: 7:00 AM – 7:00 PM
- Tuesday: 7:00 AM – 7:00 PM
- Wednesday: 7:00 AM – 7:00 PM
- Thursday: 7:00 AM – 7:00 PM
- Friday: 7:00 AM – 7:00 PM
- Saturday: 7:00 AM – 7:00 PM
- Sunday: 7:00 AM – 7:00 PM
I had to replace my hot water heater and I reached out to Tim Whistler Plumbing for the job. I am really glad that I did! I inquired through yelp and received a response minutes later. From then on, Tim and Maria were amazing at communicating with me. I provided photos of my hot water heater and Tim provided an explanation of the work that needed to be done (and the parts that needed to be ordered). This was even before I had signed any paperwork which was even more awesome. Tim took the time to respond to all my questions and ensure that I understood all the work that would be done. Maria was also great at corresponding with me, figuring out a time that worked for me and the technicians, and helping me navigate the inspection process for our new heater. When there was a manufacturing problem, they were quick to send someone out to fix it and wanted to make sure that we were happy with the job that they did. In the process of replacing our hot water heater, we met Pete, Frank, Tim, and Ben. Each technician was really friendly and efficient. Working with Tim Whistler Plumbing reminded me of why I love working with small businesses: the attention to detail, quick responses, and consideration that is given to each job. Overall, I can't recommend Tim Whistler Plumbing enough.
I really appreciate Tim Whistler’s professionalism and accommodating services! Ben did a great job fixing a leaking gas pipe and thoroughly explained the issues and repair for us. Will be continuing using their services in the future.
I needed a hot water heater, mine was on its last legs. First, I spoke to Maria who was friendly, knowledgeable and responsive. I was able to get an estimate based on my description of what I needed and work was scheduled and completed quickly. The plumber was excellent, quality materials and workmanship, he was professional and courteous too. He loved dogs too which made the appointment so much more pleasant because I didn’t need to lock the dog up to get my new hot water heater. I would not hesitate to call them again.
Let's face it. Nobody wants to call a plumber. But if you have to, call this guy. The service was great. He fit me in on the same day, even asking one of his technicians to stay late in doing so. The technician was very nice, professional, and cleaned up after himself. If I need plumbing work in the future I will call again! Maria was very nice on the phone. (I had a clogged drain cleared and a new garbage disposal installed)
My wife and I were having problems with the temperature control in our shower and I contacted Tim Whistler online. They were quick to respond and provided a firm quote. The service was timely and fixed our issue. I couldn't have asked for much more.