
- Country: USA
- State: Maryland
- City: Dayton
- Address: 14570 Triadelphia Mill Rd, Dayton, MD 21036, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Professional office staff and easy to make an appointment to install a new gas dryer. Walter, the technician, arrived promptly at 8am after I received an email announcing that he was on the way. He was efficient, professional and knowledgeable. Thank you Ken Griffin plumbing! I will tell my friends.
I had been a customer for many years, but was very disappointed in their lack of response to my inquiry. Or should I say, no callback after I had discussed my issue with them, and called twice. This is the second time I had tried to give them a chance, but no more. Apparently they have enough business and don't need to deal with anything that is not a "standard" plumbing issue.
Excellent work at excellent prices. VERY satisfied with my water heater installation. Would absolutely hire these guys again.
We have used Ken Griffin Plumbing Services many times over the past 20 years and have spent thousands of dollars on their plumbing services. We would definitely consider ourselves very loyal customers. That is why I was extremely disappointed when we called Ken Griffin Plumbing Services this morning (around 8/8:30 am) and the receptionist, Kathy Griffin, was rude, dismissive, and slammed down the phone when we called for help. I completely understand that there are limits to what plumbers can do, but there is no need to be rude and unprofessional about it. Kathy could have just told us politely that Ken Griffin Plumbing Services could not do the job, but instead she used her nastiest, condescending tone and slammed down the phone as hard as she possibly could to hang up. We are no longer calling Ken Griffin Plumbing Services for our plumbing needs any longer.
Professional plumbers, kind staff, and people that have gone the extra mile for me. They have always made sure that my plumbing problems are resolved. The prices have been reasonable for what they have done for me.