
- Country: USA
- State: Maryland
- City: Laurel
- Address: 8601 Magnolia St, Laurel, MD 20707, USA
- Store
I have called Drain Doctor multiple times for my business and for plumbing issue's in my home. Always professional, and prompt. In the past, the company I called kept recommending unnecessary work. I called Drain Doctor for a second opinion and have never had to call another company since. Highly recommend.
DON'T CONFUSE THIS WITH OTHER Drain Doctors! This man is an expert in the field, and will go the extra mile to finish the job right! He's come out to fix our water heater among other drain issues and has always been courteous and reliable. Would highly recommend for anyone in the DMV area.
Has always been dependable and fixed our drain issues at a reasonable price
THE most unprofessional company I have ever dealt with. For starters it took them over a month to complete one simple job. I had a shower faucet that needed replacing. They claimed to have had ordered the part on three separate occasions. They would schedule a time and day to come out and never show up. We had to call them 5 days a week for over 4 weeks literally pestering them for them to come complete their work. It had gotten to a point where they started ignoring our calls so we had to complain to the home warranty company. I still have a huge gaping hole in my wall from where they had to go in and fix pipes. No one ever came out to seal up the wall. Therefore I will be doing it myself. Do not do business with this company!!! I do not know how this company is still in business. Their customer service was terrible.
One of the worst company I have worked with. They were referred to us by our home warranty company. Issue #1 They never show up on time. Issue #2 According to them it's completely okay to give an appointment and not show up at all. Issue #3 They do an incomplete job, they installed a water heater and failed to the old one back for weeks. Issue #4 They do a shotty job and do not warranty their work. The plumber fixed one leak and created another in the process, which damaged property. Please be aware of these folks.