J a Smith Co

They are good but very busy. Takes at least two days to respond if you contact them online. Scheduling at least a week out.

Same day service, reasonable price

Knowledgeable and friendly. Very fair pricing. Would never call another plumber before them.

We had a hot water heater replacement issue at our hair salon and when I called to ask questions and get a quote, they were incredibly helpful and efficient. Their pricing was accurate and incredibly reasonable for their services. When they came out, they were pleasant, professional and easy to deal with, so much so that when we bought a new house with major plumbing issues, they were who we called. Mack was on time, focused, and able to walk us through what, how and why on every issue as well as suggest other fixes that would prevent longterm issues. They have been incredibly reasonable in pricing and very easy to work with. They definitely have us as customers!

Did a great job servicing my tankless water heater. Very honest and upfront. Tech explained that he did not perform extensive and more expensive service because it just wasn't needed and didn't want me to spend money unnecessarily. Great communication. Tech got called into an emergency repair, called to explain he'd be 30 minutes late and he showed up promptly when he said he would. I've had difficult finding a reliable plumber in the past. I'll definitely call JA Smith in the future.