Property Solutions

I am very thankful I found this company. They fixed my neighbours house and they were really happy about their remodel. When my house flooded I called them. Crew came super quick, were very careful with removing furniture that wasn’t damaged. I have some antique pieces and it was important to me. Now my kitchen and dining look much better than they did before the flood happened. I know they did work for a lot of people in our neighborhood and everyone I talked to highly recommends them as well. Good company.

I have been meaning to write a review about them for awhile and finally getting to it. When our water heater broke it flooded multiple rooms in our house. Property Solutions was recommended by our insurance company and I couldnt be happier with their work. It was stressful time for our family and all I wanted was for everything to be handled fast, professional and without costing us extra money. They surpassed our needs. God forbid, if something happens again, I will be calling them directly and will recommend them to my family and friends.

In January 2018, my home, a condominium townhouse, suffered catastrophic water damage.The incident required the filing of two separate insurance claims, the first with the condominium master policy issuer, the second under my supplemental condo owner's policy. Property Solutions did the reconstruction of the garage and the repair and painting of a collapsed dining room ceiling and water-damaged walls, under the purview of the condo master policy. I encouraged Property Solutions to submit an estimate of the insulation, drywall and painting work they proposed to do to me so that I could pass it on through the home owners' association, to the condo master policy issuer. That never happened. An insurance company estimate, dated February 1, 2018, was promptly passed on to Property Solutions. I repeatedly stressed to the Property Solutions representative that all work was to be done in strict compliance with the work scope enumerated and the allowances provided for in that estimate. The garage reconstruction and repair and painting were completed in March, except that there were three significant deficiencies in the work performed by Property Solutions that remained to be corrected.. For the following two months or so, I repeatedly asked Property Solutions to correct these deficiencies and send me a final invoice for the work performed by Property Solutions under the condo master policy claim. Inexplicably, my requests met with a wall of silence. Then, on May 8, I received what purported to be a (one-line) "final invoice" in an amount that wildly exceeded the allowances for Property Solutions work authorized by the master condo policy issuer. When I demanded an itemization of the work and pricing, I finally received what was termed a Property Solutions "final draft estimate," dated February 1, 2018 (the same date as the condo master policy estimate), in support of the one-line "final invoice" I had received on May 8. I had never seen that Property Solutions "final draft estimate," much less approved it, and promptly forwarded it to my condo master policy adjuster. He, too, had never seen or approved it, as I suspected,and he reiterated that billing by Property Solutions must be based on the condo master policy issuer-approved estimate of the same date. I forwarded his response to Property Solutions and urged my contact to revise the estimate and submit it for review and payment after correction of the remaining deficiencies. Another wall of silence in spite of my repeated reminders and my personal efforts to put things on track by extracting from the master policy issuer's estimate all approved Property Solutions work scope and the corresponding allowances from among other work that had been performed by third-party contractors. The allowances for Property Solutions work totaled approximately $1,900 less that the invalid, unapproved, so-called "final draft estimate" and "final invoice" Property Solutions had sent me. Then, again totally out of the blue, in late August, I received a phone call from the owner of Property Solutions, demanding payment in an unspecified amount, or else he would contact his attorney and have a lien placed on my home. I refused to engage him further on the phone and instead sent him the condo master-policy approved estimate of February 1, 2018 and my extraction therefrom of the Property Solutions work scope and approved allowances. I also informed him of the deficiencies of the work Property Solutions had done and subsequently presented him a paid bill for having a garage faucet replaced and a cost estimate of the work and materials required to correct the remaining items. After not getting a response for several more days, I sent him a definitive offer of payment in the amount of the condo master policy allowances for Property Solutions work, minus the cost of having all deficiencies corrected. That offer was promptly accepted and the bill is paid.