HomeServe of New England

I’m happy with the work of the technician, Jay Wright, has done for me from Homeserve. He was clear and knowledgeable of what he was saying and doing. I wish I could have given more than 5 stars for a job well done. God bless.

It was easy to make an appointment. Randall arrived when promised and quickly went to work diagnosing the problem. He fixed it in no time and we were back up and running again! Thanks!

I have used home serve for my home heating system, gas burner forced hot water radiators, for many years and found their service to be excellent. over the years i have had them come out for service 7 times and each time they fixed the issue at no cost to me. included in the contract is a free yearly tuneup service. for a plumber to come out and do that would be a couple of hundred dollars which is a bit less than my 1 year cost with home serve. i even use them for my 4 unit building with 4 heating systems. and you can cancel anytime. If you expect them to cover some of the most costly parts in a heating system they do not but then again that is usually a major problem with your heating system

Last winter my boiler broke down and I called homeserve they came the next to check my boiler and the technician said that the "Hydrostat sensor" had a recall and HomeServe doesnt repair recall parts, so I decided to call my boiler manufacturer and they told me that there was no recalls on their products that HomeServe just don't want to service my boiler After several days without heat I paid a different contractor to take care of this easy fix and even he stated that HomeServe DON'T HONOR THE CONTRACT. I immediately call HomeServe and canceled my account, all their repair men are a bunch sluggish and lazy people. Stay away from this incompetent people and hire a honest contractor this company is a total RIP OFF!

very professional, courteous, on time, knows their expertise