
- Country: USA
- State: Massachusetts
- City: Walpole
- Address: 140 South St #6, Walpole, MA 02081, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
The owner John showed up at my house and he seemed to be knowledgeable and courteous. However, no one ever contacted me again about the quote. I contacted the online service at its website trying to figure out what's going on and the robot response seems to get the message over. No response. I contacted the company again another one month later. Still no response. For a company not having any basic business etiquette about responding to its customer, I would not recommend this company to anyone.
An absolutely terrific company. I had them repair and replace two very leaky shower fixtures. They we prompt, professional, and generally easy to work with. I highly recommend them.
Had Sinclaire out to my home for an estimate on a much needed new furnace and central a/c unit replacement with relatively easy installation. It has been nearly two months with no estimate, follow up call, or any contact whatsoever. If they did not want the job the rep should have been upfront about it without wasting my time. Thank you Sinclaire for your complete disregard for customer service.
Top notch from estimate to job completion, You will not be disappointed.
Although these guys were prompt and seemed knowledgeable with no guarantee over resolution (why would I pay $1800 in parts and labor with no guarantee?), it was obvious to me they were looking for the furnace replacement. They are the experts so I asked for the furnace estimate. Their price estimate is over 33% higher than the other three I received. It’s the dead of winter, I think they took advantage, but I highly recommend you surviving the week (we used Electric radiators) and do the diligence. By the way we did find the issue with our current furnace with another service and did not need the replacement and it cost under $300. All thanks to my wife who would not give up.