Epic Plumbing & Heating

5 reviews
  • Country: USA
  • State: Massachusetts
  • City: Peabody
  • Address: 134 Rear Newbury Street Unit F5, Peabody, MA 01960, USA
  • Store
Phone number
Working hours
  • Monday: 7:00 AM – 5:00 PM
  • Tuesday: 7:00 AM – 5:00 PM
  • Wednesday: 7:00 AM – 5:00 PM
  • Thursday: 7:00 AM – 5:00 PM
  • Friday: 7:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
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5 Review(s)
Laura Mottola
14.11.2018

I called today for service on my burner and the person that answered the phone was very rude. He didnt ask me any questions on what I needed. He just said I am not taking on anymore clients at this time. He just couldn't be bothered. Very poor customer service.

Scott Given
15.05.2017

I really cannot overemphasize how positive my experience with Mark and Epic Plumbing have been. He will be our go-to plumber from here until forever! We had another plumbing company come out to look out our non-functional heater. They took it apart and then told us there was no way to put it back together. I was referred to Mark who come out on very short notice. While he was here, he was able to get the heat working as a short-term fix. While here, he also spent time doing a full review of our plumbing systems and fixed two persistent issues that countless plumbers had not been able to solve over five years and multiple visits. As expected, the fix to the heater was temporary and when we needed to replace it in full, Mark was able to move around his schedule and be here the very next day. The installation was smooth and very high-quality. In addition, he beat the original plumber's quote by $2,000 and, the best part, he went out of his way to fix the ventilation system of our dryer, which was also broken, at NO charge to us. I highly recommend Mark and Epic Plumbing.

Grant Keefe
08.11.2016

I just used Epic to service my new high efficiency gas boiler that was installed two years ago. They were great to deal with in all aspects. They immediately returned my call, scheduled the appointment within 3 days, and actually showed up 5 minutes early. On top of that, they were honest enough and charged me $50 less than what was quoted to me over the phone. William was great to deal with and I will definitely use them again. I never write reviews, but felt the need to put in a good word for this business.

J Barbaro
06.01.2018

What an excellent company, quick response to our issue, excellent, NEAT and clean, courteous workers, (plumbers) I would refer them to anyone who asks and definitely use them again!!

Lindsey berry
17.02.2014

Epic Plumbing and Heating is great to work with on projects big and small and are definitely my go to plumbing company. They find permanent solutions to problems not just temporary ones that will come up again. HIGHLY RECOMMENDED!

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