Noonan Energy Corporation

Extremely poor customer service. Spent a bunch of money on a tankless hot water system with Noonan, started acting up a year or so after install. Their technicians don’t understand this equipment very well and couldn’t be bothered to get help from the manufacturers support. Jerked us around for over 6 months supposedly working on a remedy. Finally the owner comes out (2 hours late for an appointment) and had zero idea how to resolve the problem. I was able to email support with a description of the issue and a video of unit acting up, within a couple hours support had a diagnosis and fix. Look elsewhere for this type of equipment, they don’t have the expertise and clearly don’t care.

Had a prior ossue qith customer service. Ed called me to listen to my story and apologize. I got the impression he was sincerely concerned. Updated my stars.

Very friendly and helpful!

Over the summer we had a new boiler and oil tank installed (a huge upgrade compared to our old system). The salespeople and office staff were all great to work with. The technicians were all very professional, knowledgeable, and also very cool people. They did a VERY thorough job with no details overlooked. Noonan also takes good care of their oil customers. Their oil prices may not be the lowest, but it's worth it for the service.

We've been a customer for almost 25 years and have had great service the whole time. From the initial visit with Joe, to the installation team arriving with the new boiler, Noonan Oil impressed me with exceptional customer service. Even better, the savings we realized through the energy audit made it possible for us to complete the install before cold weather arrived. We've been in this home for 24 years and been limping though the last few winters with a system so old, the guys probably brought it to a museum. In all seriousness, we are grateful for Noonan Oil's attention to detail and are already enjoying a warmer home with a quiet, clean and efficient new oil burner.