Soft Water Plus

We just moved into a new home (young, first time home owners), and had a big water softener set up that my husband and I did not understand. Pete came out and explained everything to me and was SO nice and helpful with cleaning, sanitizing, and teaching me all about it. I will be calling them again and again every time we need service. :)

We purchased a water softener system and an reverse osmosis system and they installed both in January 2018. The water softener system is working fine but the RO system water has tasted and smelled like dirt ever since they serviced the unit in February of this year. They have tried to resolve the problem but to no avail. Now they want to charge us for a service call when they come out to try to fix the problem that they haven't been able to fix. Now I'm out the cost of that unit and going to have to have somebody else install a RO system that doesn't smell and taste like dirt. Jonathan is very good about explaining things and very professional but I am not at all happy about not having water to drink, ice, or water to cook with. I am having to buy cases of water every week.

Jonathan from Soft Water Plus is prompt, professional and always willing to take the time to explain how things work and how it benefits me and my household. I have been a long time customer for salt for my water softener, filters for my RO system and maintenance of my water heater. I appreciate your expertise!

What a great experience from Pete and Jonathan!!! Fantastic customer service and professional service - explained everything throughly and listened to our water usage and needs - left our garage and kitchen clean and they were on time! We definitely will recommend them and will use them for any water needs in the future!!!!!

1st Time user. In the past the plumber would come out replace filters and charge $$$$$. Jonathan came out (on time) cleaned, sanitized, pressurized and replaced filters on R/O. Then he checked Water Softener, rinsed Water Heater, checked water pressure, Inspected Water Softener and Water Pressure Reducer. Found small items that needed replacement after (only) 17 years of use. Will I be using him again? Would I recommend him? Not only YES, but "HELL YES"!!!