Chair City Oil and Heating

100% thrilled with Chair City. I needed a new boiler, the guys initially showed up same day I called to estimate the job. They then came and did their part faster than I was able to support them. Only down side, I have a beautiful new furnace in my grungy old basement. Guys were fast, polite and clean.

I changed oil companies from another local company to Chair City Oil. I have nothing but praise for Chair City. They are way ahead of the competition it every way. Their customer service is exceptional. The receptionists are very friendly and make you feel like more than a number. The service technicians are very knowledgeable, flexible and quick.

We've had Chair City as our oil company since buying our house 3 years ago and we've have always had good service from them. However in a recent conversation with customer service, the rep became rude and aggressive. The discussion was about them having previously called me over a balance, which I had given them my credit card for. It apparently never got charged by them. So I was calling to pay once I had seen it hadn't gone through and she insisted that they never called but my phone records reflects they did. It seemed to me she was essentially calling me a liar.

The Best at what they do!! Incredibly friendly staff and great customer service!! In a matter of minutes there at your door for service and very friendly employees. Fixing the problem in minutes of work and very Knowledgeable are what they do!! Thanks again.. I would recommend your company to anyone in need. Aresti ????????

This year we wanted to figure out how to reduce our oil bill. I spoke with Dave at Chair City Oil and Heating. He took time to come to my home and look at our oil heating system and water heater. He was very clear explaining what he observed. He concluded that my water heater was over 25 years old. He performed an analysis and got back to me very quickly with his results. I did not need to replace my heating system but my water heater was in critical shape. He gave me estimates of how my oil consumption would improve. Dave and Mike came to my house at the exact time they committed to and replaced the water heater. They did what Dave had promised and after two months, my oil consumption has improved even more than the estimate! While Dave performed his original analysis, he suggested that I shut down my heating system during the summer. My previous oil company told me to keep it running year round. That one tip from Dave contributed to my new found energy savings. Chair City Oil and Heating has a very professional approach to doing business. It is refreshing and I will always be grateful to Dave.