Theide Plumbing Heating & Hvac

Fast, proficient and polite customer service, very knowledgeable company, they answered all of my questions and gave great recommendations for future work.. I would HIGHLY recommend Theide Plumbing for all of your plumbing/heating/ac/hvac services!

This company came out to service my AC unit as part of a home warranty contract. I was not home at the time of work, my wife was, so I called to follow up on what exactly was fixed. First phone call was not returned. Second time I called, the person was rude and told me "he's not going all the way into the attic to look for an order for one person!" Meanwhile this work was done less than 2 weeks ago. Not only would I not recommend this company, I have lodged an official complaint with my home warranty company to drop this company as a contractor.

I would recommend this company to all family and friends. I called late on Thursday and left a message that we had some issues with our water heater. Dave called back 5 minutes later and after talking gave us a quote for a new water heater. He had the water heater Friday AM and called with an ETA. Chris came right on time and got the job done. The price was as quoted. Being in the service industry I can be quite critical of poor service. The service we received was by far the best customer service I have experienced in years. Both Dave and Chris were polite, professional, pleasant and even joked with us. Please give them a call when you are in need of a full service plumbing company that cares about their service as well as their product.

One of the drivers for this company cut me off on slick roads, then gave me the middle finger. When I called to complain, the person on the other end called me an effing c-nt . would you want folks with this character in your house?

Quick response and job was done accurately. The plumbers were also very well behaved. Will recommend them any day.