Taylor & Murphy Inc.

Everyone has been great. I have dealt with John. He has done great working on my furnace. Couple glitches but they came out and figured everything out. Thanks for all the time put into this project. Would not go to anybody else if I need any more work done... Good job!!!!

Please avoid this company! They did the heating and cooling for our entire new construction about 1 year ago. As the vents were being placed, we expressed concern regarding the locations but were told "we know what we are doing". We have had problems since the completion of the house with uneven heating and cooling throughout the house which has resulted in high gas and electric bills. We have called them multiple times over the last several months to come and take a look at the issues, but they keep putting us off. We rarely post reviews because we don't want to hurt a business, but this company is lacking in both expertise and customer service. Please beware.

Mark and Wayne are very helpful, their prices are fair and the technicians have all been great, They installed two ac units in my older home a few years ago and they made sure everything was perfect . I just called them back to replace an old furnace. I highly recommend them.

So far so good. Called on a Friday, they returned the call as promised and will be out on Monday! Very nice on the phone and took time to listen. Despite my cell phone cutting out three times they were kind enough to call back.

Appalling service ethics. Made an appointment in October, they came out and looked at the job. Said they would order parts. 2 weeks went by, no call. We called them, they said they lost the order, but would order parts immediately. Made an appointment for mid-November. Day of the service we got a call saying they had to cancel our appointment because other customers needed their service more. We don't have heat, but other customers who also don't have heat took priority. I demanded to speak with a manager but the rude woman on the phone refused. Also refused to reschedule us. These people are not worth the time.