Advanced Energy Concepts

U have not been to see me yet.Was talking about another company. I'm sorry ,it came out wrong. U have outstanding job performance ,that's why I wanted you this yr.The technician came to check my boiler today. Very happy with the service and how he explained everything. The Best!!!!!

Advanced Energy has been great to work with in the many years that we've been using them. The techs are friendly and knowledgeable and they keep our furnace and mini-splits running well.

Had them look at a boiler that was not staying on. Owner of company said it needed a cleaning. They serviced it, boiler was still having same problems. They went out again changed more parts, charged me more money. Boiler still acting up and they wanted to charge me a third time. I went with a different plumber and he fixed it first visit, easy fix. I couldn't believe they wanted to charge me for third time out. I was using them for another big job also. Okay work there but slow and expensive and never came prepared. Also I later found out that company has ties with a local scam artist.

They are a rip off!! The worst customer service ever! They charged me 95 dollars to come out to look why I don't have heat on Tuesday. They told me it was because the chimney was clogged and I needed a chimney sweep. I got a chimney sweep out the next day paid 250 and was told my chimney was fine and my heat is still not working. I called them right after that to tell them I did what they told me and I still don't have heat. They had the technician call me and he said he would call me back and never did! So it is now Thursday and I left a voicemail this morning and I finally got a hold of them around noon because I kept calling and was told they would be sending a technician out today but it may be late. I was never told anything about fees or anything at this point. The Technician finally calls around 5 and says because it is after hours I will be charged over time WHICH IS NOT FAIR BECAUSE THEY NEVER DIAGNOSED THE PROBLEM THEY CAME OUT FOR ON TUESDAY AND IT NOT MY FAULT THEY DIDNT FIX THE PROBLEM IN THE FIRST PLACE AND THEY CAN ONLY SEND SOMEONE AFTER HOURS TO FIX THE PROBLEM THEY WERE SUPPOSED TO FIX TUESDAY THAT I WAS ALREADY CHARGED FOR!! I called to cancel the call and the technician then called me after and was very rude when I said it was unfair that I should have to reschedule to not pay overtime when I should not be charged at all because they were just here and didn't Fix it and I was speaking professionally with the technician and he hung up on me in the middle of conversation! I was recommended to them by a good family friend and they are shocked as well. I would never recommend them!!!! Stay away!!!

Advanced Energy helped me to switch from electric heating to gas and I have never regret contacting them. They were professionals, and Friendly's. They have since be helping me with any issues and they are always prompt with their time. I may not remember all your names so "thank you all" (Hi to Sean Jr and Vicki)