Pruitt's Plumbing

was call for warrenty work claim no problem turn water shut off 7 time here the photo 30 min after I can turn off as is frozen does this look like a plumber shut off 7 time? this company has a problem as the lady on phone rudely defended the plumbers straight up lie!

Well folks, we had a water heater go out. Our home warranty company assigned the replacement to Pruitt's Plumbing. Short version the plumber installed a new water heater then left saying it would take 45 minutes to have hot water. Well, after hours we had no hot water. Since it was New Years weekend my call to the company answering service and emails went unanswered. Was without hot water from December 27-January 4. We called after holiday and plumber said our timer was the problem. Strange, the timer worked fine on old water heater. They wanted another $80.00 to disconnect timer and wire direct. No integrity! Don't use this plumber! I would rather pay a reputable plumber than give Pruitt's more money.

Water heater went out, we called our insurance company and they assigned Pruitt's to us. They were out to us right away, Kyle was very friendly and knowledgeable. We had to wait 4 days to get a new water heater because of the home owners policy but the moment it was in they called, said it would be between 10 and 2, they showed up at 9:30! James was great, got it all installed and we are back to hot water! Very good job, I am very happy with them!

Our water heater was leaking so we filed a claim with our home warranty company. Within an hour someone from Pruitt's got ahold of us. She let us know that someone would be here to checkout our problem the same day. James our tec called us about 15 minutes before he arrived to let us know he was on his way. He showed up when he said he would and was super friendly. He fixed our problem and restored out hot water. Great experince!!

Dispatched to us through our home warranty. The service guy was upset about something and on his the cell phone pacing outside our home with a bad attitude upon arrival. Very pushy and demanded an additional $450 ($225 per valve) up front to begin work in replacing two valves under our kitchen sink, under home warranty company they contract with. A minor plumbing job. Appalling practice to bill and get paid through the home warranty company $75 for no services rendered. Apparently, they billed the home warranty $75 for arriving and trying to gouge us. Disregarded the broken water heater needing replacement. Pruitts never returned our call back regarding their technician that took off in his truck without forewarning after we questioned him. So happy to have found an ethical honest plumber that fixed both our valves for $195 and replaced our water heater without any problems for a fair price. After our encounter with Pruitts, we discovered the home warranty company they contract with pay Pruitts $75 for showing up. Everything makes sense to us now. It will save us time and money to find our own plumber. Cancelled the home warranty to due the terrible experience with Pruitts, saving us time, money and hassle.