
- Country: USA
- State: Louisiana
- City: Metairie
- Address: 4425 Pike Dr, Metairie, LA 70003, USA
- Store
I had no water coming into my house. Sadly the water department was no help whatsoever. Technician from Harold’s Plumbing was able to come out the same day. He diagnosed and fixed problem very quickly. Reasonable prices for repair. Will definitely use again for any plumbing issues.
Harold's Plumbing is an outstanding company. From the office staff, to the hard working crews that came out to my property. Everyone was extremely professional and a pleasure to work with. I had been having multiple plumbing issues in my home and was recommended by a friend to call Harold's Plumbing. They first sent Mr. Lee out to my home to see if there was a clog in my main line. Come to find out I needed a video camera because it seemed there was a bigger issue. Mr. Harold and his helper Jamol came to my property a few days later to run the video camera and found multiple breaks in the sewer lines under my slab. Later that day I received a detailed diagram on the layout of my home that indicated where the problems were and was also given an estimate for repairs. The prices seemed very reasonable for the work I needed and I was very happy with all the information I was given in regards to my home. I signed the paperwork and got in line for the work to be done. I was told they were about 2 weeks away from actually starting but if I had any backups until then they would try to come give some kind of relief free of charge. About a week and a half later, I got a phone call from the office saying they are going to be starting on my job the next day. Once they started , they did not leave my property until the whole job was complete. Every step of the way I was updated and informed on what was going on at my home as I wasn't able to be there throughout the day due to work. Once they finished , I was given pictures of all the work that was done. I no longer have any problems with any of my plumbing and I am overall extremely impressed with Harold's Plumbing. They went above and beyond to take care of me and I will recommend them to any and everyone !! Im so glad I chose this company !!
I used Harold's Plumbing to conduct a video inspection of my drainage pipes for a house I was considering buying. Harold himself comes out to do all video inspections, not some new timer who took a 2 hour course on video camera inspections, but the owner of the company so you know it's gonna be done right. Sure enough, Harold's inspection determined that all the pipes (100'+) underneath the slab foundation house were cracked. The nice thing was that I didn't have to turn around and give this to another plumbing company to get a quote on the job since Harold is one of the few plumbers in the city that is equipped to do this sort of job. Harold gave me a very competitive quote and after I purchased the house (having used the video camera inspection as a bargaining chip to negotiate a significantly lower price on the house) I scheduled Harold's crew to come out. Harold said they had a few jobs ahead of mine and would likely get to me in a 2-3 weeks which wasn't an issue. Plus, that's the sorta thing you wanna hear....that Harold does so many of these complicated piping jobs that these guys are booked up weeks in advance. After a few weeks, I got a few days notice and then Harold's crew started. They water bored out holes for the plumbers to expose the broken pipe. They made the holes big enough so their plumbers could effectively replace the piping. After the piping was replace and the job was inspected by the city, Harold's crew pumped in sand to fill the void. The different crews that Harold had were very professional and left the jobsite clean each day. These were not your typical rough-around-the edges blue collar workers; they were extremely polite, courteous, and friendly. They gave me constant updates on the job's progress and took pictures that showed the replaced piping (ABS). Aditionally, the in house staff who fields most calls is always friendly and knowledgeable. Being a mechanical engineer who deals with designing piping systems for refineries and docks as a job, I can spot a quality installation when I see one, and Harold's crew definitely does a quality job. Additionally, Harold's initial estimate was spot on. I would definitely recommend Harold's crew if you have cracked drainage lines and need them replaced, you don't want to hire a crew from the parking lot of Lowes for that sort of work. Having the utmost confidence in Harold and his crew, I am sure to use them for other plumbing tasks around my house and will report back after those jobs are finished.