
- Country: USA
- State: Louisiana
- City: Deridder
- Address: 1805 Blankenship Dr, DeRidder, LA 70634, USA
- Store
I called and the young lady I spoke with was very pleasant and extremely friendly. She explained to me that they may not be able to get to me until next week (weather permitting) but someone would get back to me. My experience has be 5 STARS thus far.
Extremely unreliable and unprofessional! We contacted them in April. They would not let us know when they were coming. They would say one day and then not show up. We wouldn't hear anything from them unless I called. Once they finally came the repair required a contractor first. We waited for them to contact a contractor for two months. Once we got a contractor his part was done in 2 days. Then we had to wait again for Bailey Plumbing to come do their part. I was told they would come on Wednesday, they never showed up, I called and was told they would come Thursday. I stayed home for several days waiting. Then when they showed up on Friday they sent a guy who took 3 hours to replace a faucet. Some other guys finally showed up to help him and he had done it all wrong. They had to take it apart and start over. One of them cut and burned my bathroom floor.
Call this number, and there's a stressed-out lady on a cellphone on the other end. Every time I called her the background noise always sounded like she was shopping or out running the roads making errands. The tone of her voice sounded like she was busy and a little put off that I would call interrupting her day. I made an appointment with this company and they never showed up. Then I followed up with a phone call, and was gently scolded that they were busy and would get to me as soon as possible. Now it's three months later and they still haven't showed up. Evidently this company is already staying busy enough and doesn't care to earn my money. I'll never call them for anything, and I'll warn all my friends about them.