- Country: USA
- State: Arizona
- City: Gilbert
- Address: 1455 W Scott Ave, Gilbert, AZ 85233, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Had an older system replace recently by Collins. What an amazing job. On time, crew was professional and on time! Had regular summer service and Austin arrived on time and kept me informed along the way. Another great experience from Collins Regular fall service. Matt arrived on time and did a great job! He kept me informed through out the process
The receptionist was very friendly, prompt and informative. Scheduling was a breeze. I wasn’t able to be at the home during the work, but the tech (Chris) gave me a call after to discuss everything. He was very friendly and knowledgeable in the AC trade. Would give 10/5 stars if I could.
Stephen came out to do a check up on our air conditioning units. I was kept up to date on the arrival time for the service call, and when Stephen arrived he was patient while I explained our concerns. He was thorough when checking the attic and a/c units. He answered all of my questions and didn't pressure us to buy anything unnecessary, which was a huge relief. I really appreciated how easy and stress free the entire process was! I highly recommend Collins Comfort Masters and especially Stephen!
I’ve used Collins Comfort for 4 years and they have always done amazing work, quick response. They’ve installed new units, maintenance and plumbing repairs. 5 stars, 100% satisfied! Ran into an issue installing a nest myself and they came out within a couple of hours and had me up and running on a Saturday in the summer without charging me an arm and a leg. Very nice people and great service, highly recommended. Dave Dunbar was excellent, I hope to see him again for future work!
I already had two quotes for a new AC unit after ours went out and was hesitant to get another because I just wanted to get it done. Decided to let Collins Comfort Masters come give a bid and I’m glad we did. They came with a better price for a larger and better unit and got it done a day earlier than the other two quotes, even with one of the other companies giving us $1000 dollars off for an AC repair they had done 2 months earlier. The installers were very friendly, quick, and efficient. 9 months pregnant with a 90 degree house isn’t exactly fun, but Collins did a great job.
