
- Country: USA
- State: Louisiana
- City: Kenner
- Address: 2545 Delaware Ave, Kenner, LA 70062, USA
- Store
- Monday: 7:30 AM – 7:00 PM
- Tuesday: 7:30 AM – 7:00 PM
- Wednesday: 7:30 AM – 7:00 PM
- Thursday: 7:30 AM – 7:00 PM
- Friday: 7:30 AM – 7:00 PM
- Saturday: 7:30 AM – 5:00 PM
- Sunday: 9:00 AM – 3:00 PM
They advertise emergency services but I called on this past Saturday and after pressing 1 for emergency services, I received a voicemail of a lady (sounding like she’s very nonchalant about her job) state she’s assisting another customer, to leave a message and she would return the call. I left a message but Never received a call back. Called again got the same vm. Well it’s Monday afternoon, no one still hadn’t called. I called and explained my problem and told Irene (sounded very nonchalant about her job) I needed service and had called on Saturday for emergency services and no one called back. She didn’t even have the decency to apologize. She stated they have appointments available Wednesday then asked me my info. I had to ask her what the procedure was. She nonchalantly told me it’s a $39 charge for them to come out and they tell me what the problem is and pricing before proceeding. Then she stated if they need to do a main drain from the clean out it would be.. she started mumbling off the numbers 1.2..3 then said 300. She said it as if someone was shaking their head in front of her and holding up a thumb sign saying more, more. Anyhow, I had to ask her to repeat herself and she said $303. These people sound like they couldn’t careless if they had business or not! I wish I had a recording of her nonchalant, non-caring voice! I scheduled but then called back to cancel and she was just as nonchalant and non caring. I won’t beg anyone to take my money. Does not seem like a company with integrity. Something tells me my husband and I are being saved from a nightmare by not using this company!
They were great. I just moved into a new house that had all kinds of plumbing issues. I was able to schedule my service easily and they took care of everything. Would definitely recommend!
Jason and John came by to my retail location in the LGD and provided excellent service. I needed a drain cleaned out in the basement of my building and they came out in a days notice and fixed it all up. Competitors charge higher minimums, I know this from contractors who have dealt with other companies. I am happy to have found Rooter Man to take care of my plumbing and drain issues.
This is a great company— fair pricing, quick service, and friendly staff.
I had a clogged washing machine drain line. I called them when everyone else was busy fixing frozen pipes. They were out in a couple days to take care of it and were very reasonably priced. They couldn't make it when they originally said but they stayed in touch with me to keep me updated which is all you can ask. Will use again.