
- Country: USA
- State: Louisiana
- City: Mandeville
- Address: 833 Carroll St, Mandeville, LA 70448, USA
- Store
Worst customer service I've ever dealt with. Tried for 4 days to schedule an appointment to have a water heater changed out. Each time I spoke with Barbara she said she would call me back within 20 minutes after she checked the schedule. Never got a call back until the 4th day late in the evening saying that I could be scheduled in 5 days later. I understand if you're busy but not calling back when you say you're going to seems like you don't want the business.
Honest and full of integrity. Roto Rooter of Abita Springs estimated my sewer line repair would be $3400. It seemed high so I reached out to my home builder, Alex Bennett from Turnkey Homes, and he referred me to his plumber, Quality Plumbing. I had a cracked pipe from AT and T and they repaired a small section of pipe versus 40' that Roto Rooter wanted to replace. I appreciate Quality Plumbing being fair and honest. I highly recommend them for their services.
This company has done two jobs for me. They have the best work ethic!!! When I called, the lady helped me as much as she could and was so friendly. She had the plumber call me, which he did a little while after; and he came out the very same day to assess the job and see what it needed. Early the next day, he came back and repaired my faucet. Wow!! What service. The plumber was very friendly also. He did a great job!!! The cost was VERY reasonable; way less then I thought I would have to pay!!! How refreshing to find an honest and friendly company that knows their stuff!! They are my plumbers from now on!!! Thanks Quality!!!
Unprofessional!