GreenBox Heating & Air

Everything was great, the technicians were courteous and respectful and quick, phone calls got returned everybody was super nice, until the unit was installed and paid for and I had a problem. Customer service after installation stinks, I am so disappointed in a company that says they’re all about the customer service, they don’t Even return phone calls. GO SOMEWHERE ELSE!

GreenBox deserves 10 stars!!!Their response time, professionalism, customer service, service techs, installers; they are all top notch. Tristan is amazing she always works so hard and diligently to make sure her customers are taken care of. Hannah and Deborah are always eager to assist and answer any questions you may have. Robert is the technician that usually comes to my property. He is very thorough and explains what's going on in detail. I have dealt with companies that will just charge a unit with freon(it's not cheap either), having you to believe that the issue is resolved only to have the freon leak out and waste your money. This doesn't happen with GreenBox, they will be honest and upfront with you... I have reached out to them several times this year for help and over the past year we have built a strong rapport together. About a month ago on the hottest day or the year so far, I had a compressor go bad. I contacted Tristan right away because I needed that unit up and running within a day. Understandable they were booked all the way into the following week and getting a compressor on short notice was wishful thinking as well. But somehow they managed to get a replacement and Paul the Service Manager, actually came out himself the next day and replaced the compressor. Paul is phenomenal!! I was desperate to have that unit repaired immediately; he knew this too and personally took care of the issue himself. Even the guest was impressed that it was repaired so quickly. That moment meant a lot to me personally and professionally and it solidified the already growing trust, they pulled through when I thought it would be impossible. I am forever grateful to everyone there... GreenBox is the only way to go!!

Scott & the Greenbox team have taken such great care of us. Their work is top notch & they are very responsive/quick. I highly recommend Greenbox for all of your HVAC needs!

I was misinformed about the work that Greenbox was going to do for me, specifically a rusty duct that I was told would be replaced. Nevertheless they returned to guarentee and stand by their work as well as make minor improvements.......that speaks for itself. I am still in the process of communicating with management and will update this review to reflect the quality of services upon resolution of this matter.

Great Company - have used them several times. Always prompt, professional and deliver fair prices - highly recommended Hunter