Glanz and Buffat Plumbing, Heating, and Cooling

After many years of service from this company, we quickly realized their Customer Service is the best of any service type company we’ve ever used in our 56 yrs. of home ownership. Your initial phone call into the office is answered by Bobbie, and her courteous, professional manner in handling your request is swift and thorough. The technicians that Glanz&Buffat send are knowledgeable, efficient, courteous and understanding of whatever problem is at hand, and open to answering any and all questions the customer has in explaining their findings. We feel so lucky in the relationship we have built with this company and look forward to many more years of their continued service. Regards, Judy & Allen Snively

I highly recommend Richard for all plumbing needs. He is knowledgeable and competent and without a question the best plumber we have ever used! Richard completes every job and goes above and beyond to make sure the job is done right. Most of all Richard is just a nice guy and a pleasure to have in our home.

We started out as Buffat Plumbing customers a number of years ago. They did prompt and excellent work for us, so we have remained customers. I still remember when a Buffat service tech came the evening before Thanksgiving to fix our broken garbage disposal, without which our Thanksgiving dinner would have been drastically limited. In our current house, Glanz-Buffat installed a zoning system for our heat, which keeps the entire house at a comfortable temperature which we control in each of three zones. Most recently, our hot water heater broke unexpectedly. They had someone out to our house immediately. Richard, the tech, clearly explained both what had happened and our alternatives for fixing the problem. We decided to put in a tankless water heater, the newest technology, which will save significantly on our gas bill. Richard returned and was joined by two other Glanz-Buffat techs, and together the three of them installed the new heater within a matter of hours. We are extremely satisfied by the responsiveness, expertise and motivation of Glanz-Buffat to provide the best and fastest service in town. I strongly recommend them to anyone.

An excellent experience Professional service, fair price. The technician took the time to explain the problem, both cause and effect, and fixed it. After dealing with three different companies that tried to sale a new furnace I’m toasty warm and couldn’t be happier.

Great work by the technician, but the scheduling was a huge problem; my window for service was 100pm—400pm, but my technician did not arrive until 520pm; he apologized and said he would make sure that doesn’t happen again, and that the customer would be informed if the technician was running extremely late Nevertheless, they addressed their scheduling procedures a sign of a great company