
- Country: USA
- State: Arizona
- City: Tucson
- Address: Tucson, AZ 85749, USA
- Store
- Monday: 7:30 AM – 4:00 PM
- Tuesday: 7:30 AM – 4:00 PM
- Wednesday: 7:30 AM – 4:00 PM
- Thursday: 7:30 AM – 4:00 PM
- Friday: 7:30 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
Mark came out and thoroughly inspected not just the area I pointed out, but he identified the larger cause of the problem I called about. He made all of his findings clear and I was able to provide them to the plumber who was able to fix them. On top of doing the exact thing I needed done, Mark was friendly, professional, and showed up exactly when he said he would. I highly recommend American Leak Detection!
This company does not deserve your business based soley on the unprofessional, rude, self righteous attitude of the older lady that answers the phones and claims to be the owner. I have never been talked to or treated as poorly as I was by this woman, let alone from a "professional" company. Anyone who treats their clients in this manner has no business running a company or interacting with customers. What a joke. Save your money (very overpriced) and go elsewhere, to someone who appreciates their customers.
These people are terrific! I was convinced I had a leak in my older pool and Seth said that I should do a 24 hour bucket test and report back before I spent my money having them check it out. He clearly explained how to do the test and carefully explained how, if there was a leak, they would try to figure it out. Much to my surprise, he (and my husband) were correct in that it was simply an evaporation issue I really, really appreciate the time and care he took. If and when I do have a leak worth checking, this is whom I will call in a heartbeat!
We had a wonderful experience with this company this past week! Seth Tanner was very personable, keeping us abreast of all that he was doing trouble-shooting our very complicated water leak. I appreciated his responsiveness to our text message questions and phone calls over the weekend when we were dealing with plumbers and maintenance people. Highly recommended!
We have had high water bills for awhile now. We have done everything from having our irrigation system checked by professional installers, having multiple plumbers check our water lines and fixtures, to having the Tucson Water Department check our entire premises for water leaks (twice) to no avail. Finally, we were referred to Seth with American Leak Detection and we now have answers to our problem of high water usage! Seth was onsite for over three hours inspecting our entire water supply system, including all possible sources of water usage including our pool, irrigation system, plumbing fixtures, valves, shutoffs, everything! He pressurized the water lines with compressed air at first, then he added helium to listen for leaks with microphones. Ultimately he found multiple issues, a faulty irrigation valve missed by the other specialist, a faulty auto fill valve for the pool, three underground leaks for the water main from the meter. Wow, truly amazing is all I can say. Seth was completely thorough and patient in figuring out our problems. He was not satisfied until he had answers for our excessive water bills. We are very satisfied with his services and would highly recommend him! If you have water usage problems he will figure out what is causing them! Worth every dollar!