
- Country: USA
- State: Arizona
- City: Mesa
- Address: 333 S Nina Dr, Mesa, AZ 85210, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Very professional and friendly service. Resolved / replaced our old cast iron clogged and separated main drain line in a timely manner. With their modern equipment and competent plumbers they were able to complete the job quickly and correctly, even in the heat of Arizona's summer. Devon Daniel and his helpers were considerate and informative during the diagnostic and repair of our plumbing needs. Their repair cost was fair and they were understanding of our financial circumstance. I would not hesitate to call them for any of our plumbing needs. Thank you for your help Devon and all those that contributed in the repairs.
Great service all around! Easy booking, fast arrival, polite and efficient service technician (Devon). I called them this morning shortly after 9am after being stood up by another company last night (who said they were on their way and then never showed or called - they called me back at 7 this morning...uh, no thanks!). As it turns out that was a good thing for not only me (because I got great service), but also for Mr. Rooter as...I work in the home services industry and get a few calls a week regarding plumbing work which we don't offer. I will be referring all of those people to Mr. Rooter after my great experience with them. They arrived within 1 hour of my call and Devon was great, really went the extra-mile. I've been in the contracting business for thirty years and was a plumber for the first ten of those years so I know a well trained technician who's happy to work for his company when I see one. I typically rent a rooter machine and do it myself when the need arises but didn't have the time this go around. Hopefully it will be a while before I need to do it for myself again but now I think I'll just call them instead! Great job Devon and the Mr Rooter team!
One of my properties had a huge sewer issue. Preston and his team from Mr. Rooter came out late on a Saturday night. They assessed the problem and got it fixed promptly. The project was large and took multiple days, and during that time they kept in constant communication with myself and my tenants on the work that was being done. They did a great job, were friendly, on time, and always took my phone calls and answered my questions. Very professional, great service, highly recommend them for your plumbing and sewer needs.
We tried a few plumbers with no luck in finding what was leaking in my kitchen. After Ken from Mr. Rooter came out we found out what was leaking and he got the ball rolling to get everything fixed with a restoration company. He also helped me address a couple other issues I had with my out door facets and water softener! I felt like he went above what is expected to give great customer service! And always kept me up to date on what he was finding!
They got to my home very quickly and service was great. Although a bit pricey - they are worth it as the guys actually did a few more things than was required. They were both very professional and honest. Will use them again!